Position Title:
Financial Aid Counselor

Institution:
University of Oregon

Position Contact Name:
Michael Thompson

Position Contact Email:
[email protected]

Position Contact Phone:
541-346-1188

Job Post Website Address:
https://careers.uoregon.edu/en-us/job/535053/financial-aid-counselor

Salary Range:
$48,000 - $53,000 per year

Deadline or Close Date:
03/01/2025

Job Location - City, State:
Eugene

Position Description:
Are you passionate about helping students navigate the world of financial aid? Do you thrive in a fast-paced environment, working with diverse individuals from all backgrounds? If so, we want you to be a part of our team at the University of Oregon! We are seeking two dedicated Financial Aid Counselors to join our dynamic team. In this role, you’ll be responsible for a variety of advising, outreach, and administrative duties that directly support students in their journey toward financial success in higher education.

Department Summary

The primary mission of the Office of Student Financial Aid and Scholarships at the University of Oregon is to help students achieve their educational goals by reducing financial barriers to attend the University of Oregon. This mission is carried out in an environment that places high priority on student-centered service as well as meeting University enrollment goals. We provide information about financial assistance and scholarships to a diverse group of students and families, determine financial aid eligibility and award program funds to applicants in accordance with all applicable policies and rules, while advocating for students regarding financial aid issues at the institutional, State, and Federal levels.

Student Services and Enrollment Management’s mission is to build a diverse, exceptional, and inclusive campus community. The person in this role will work toward this mission in the following ways: Understand UO values as represented in the IDEAL framework; illustrate efforts at awareness and implementation with other individuals in the workplace; act as an advocate to assure efforts at best practices, including support of trainings and serving as a resource for inquiries; act as a supporter to implement policy and/or establish procedures or guidelines for their school/college or VP area/Division; and act as a supporter to implement and/or establish procedures or guidelines for the University.

Position Summary

Reporting to the Senior Assistant Director for Advising, this position is responsible for a variety of Financial Aid advising, outreach, and administrative functions, as well as OSFAS Outreach Program oversight and operations. This position requires the ability to communicate effectively with students, staff, and other clients from a variety of backgrounds and cultures.

Counseling, supervision, and computer-based duties require the incumbent to generally be in the office from 8am-5pm Monday-Friday. Additional hours may be needed to accommodate university outreach, or for attendance at training, workshops, and conferences.

Minimum Requirements

• Bachelor's degree or equivalent combination of skills, experience, and education
• One year of experience in student financial aid, student affairs, counseling, or related fields
• Experience providing quality customer service
• Must not be in default on title IV loans

• Demonstrated understanding of issues facing diverse groups (e.g. low-socioeconomic, first-generation, underrepresented students of color, non-traditional, and under-prepared individuals).
• Effective communication skills.
• Demonstrated high-level organizational skills with the ability to prioritize and multi-task effectively in a fast-paced, detail-oriented, and time-sensitive environment.
• Diligently attends to details and completes detail-oriented tasks with a high degree of accuracy
• Recognizes situations that warrant initiative and moves forward without hesitation to resolve issues, problems, or situations.
• Ability to anticipate next steps and execute independently.
• Demonstrated proficiency with MS Office Suite (or similar). Ability to produce professional correspondence, documents, data reports, and presentations.
• Demonstrated ability to work collegially and collaboratively with diverse internal and external constituencies.

• Master’s degree.
• Experience in higher education and student financial aid.
• Spanish-English fluency, both verbally and in writing, with a strong preference for native Spanish speakers.