Position Title:
Financial Aid, Veterans, and Scholarship Coordinator
Institution:
Oregon State University - Cascades
Position Contact Name:
Johana Hernandez
Position Contact Phone:
541-322-3100
Salary Range:
$42,566 to $50,001
Deadline or Close Date:
05/28/2025
Job Location - City, State:
Bend, Oregon
Position Description:
Oregon State University (OSU) – Cascades is seeking a Financial Aid, Veterans, and Scholarship Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position.This position is located in Bend, Oregon.
Reporting to the Assistant Director of Enrollment Services, the Financial Aid, Veterans, and Scholarship Coordinator is responsible for advising current and prospective students, both undergraduate and graduate, on financial aid and scholarship opportunities. They assist in the recruitment and retention efforts of OSU-Cascades. The person in this position will be a resource to veterans regarding benefits processes and help to connect new students to the campus veteran community. This position will also support the financial literacy program for OSU-Cascades students.
POSITION DUTIES
- 60% FINANCIAL AID
- Work with undergraduate and graduate prospective and current students and their families from diverse backgrounds. Educate students and their families on federal, local and institutional aid programs. Assist students to understand the financial aid process and how to apply for aid and scholarships. Help students understand their financial aid award to support the admissions and retention goals of the campus.
- Understand financial aid life cycles and appropriate communications to students and actions required by students at each stage. Understand the integration of admissions and financial aid life cycles and clarify differences to prospective and admitted students.
- Advise both undergraduate and graduate students on implications to financial aid of registration activity, e.g., withdrawing from a class or being less than full-time status. Understand and explain Satisfactory Academic Progress requirements. Liaison with Financial Aid offices in Corvallis and at Central Oregon Community College as needed to clarify student’s financial aid status, requirements, and actions to be taken. Track student status and follow up as needed.
- Assist Degree Partnership Program, DPP students with their enrollment and financial aid questions.
- Direct students to financial aid forms and provide guidance in preparation and submission to Oregon State Financial Aid Office in Corvallis.
- Refer students to other university services as needed. Work with academic advisors who have students with academic difficulties related to meeting the Federally and university required Satisfactory Academic Progress requirements.
- Responsible for maintaining accuracy and coordination with OSU Corvallis of the OSU- Cascades financial aid and scholarships web sites.
- Prepare materials for and attend recruiting events to present financial aid and scholarship opportunities to prospective students.
- Present financial aid and scholarship information for FAFSA/ORSAA nights, other recruit events on campus, at local high schools, and community college campuses. Assist external community members who inquire about financial aid programs and aid opportunities.
- Attend professional workshops/training as needed to maintain knowledge of federal student financial aid programs and scholarship opportunities.
- 20% SCHOLARSHIPS
- Promote scholarship opportunities to OSU-Cascades students. Coordinate OSU-Cascades scholarship committee and manage the scholarship and awards process with the Assistant Director. Set up scholarship application. Work closely with the OSU Scholarship Office. Track payments for outside scholarships. Monitor scholarship disbursements and balance scholarship fund.
- 10% VETERANS
- Meet with prospective and current students to explain certification steps and dual enrollment program regarding benefits. Liaison with Veterans Certifying Officials and Veterans Advisor in Corvallis as needed to clarify student’s veteran’s benefits status and requirements. Understand residency requirements and possible implications for benefits. Organize and represent OSU-Cascades at on campus veterans outreach events sponsored by the university. Liaison with Federal, State, and local government agencies and community organizations that prove benefits and services available to student veterans and their families to facilitate connection when needed. Responsible for maintaining accuracy and coordination with OSU Corvallis of the OSU-Cascades veterans web site.
- 5% FISCAL LITERACY
- This position supports the enrollment services and financial literacy program which entails creating and presenting materials for new student orientation and current student groups that cover topics such as financial planning/budgeting, debt literacy, and loan repayment. They coordinate student peer mentor schedules, backup customer service for the office, and attend weekly financial literacy meetings in partnership with the Assistant Director.
- 5% OTHER DUTIES AS ASSIGNED
- Participates in professional organizations and activities, serves as a member of university committees, completes annual reports, ad hoc projects and other duties as assigned.
MINIMUM/REQUIRED QUALIFICATIONS
- Bachelor’s degree in field of choice from regionally accredited institution.
- Minimum of one year of experience working with financial aid, scholarships, veterans’ services or other student support services at a high school, college or university.
- Ability to work with and advise diverse students, parents, and community members.
- Demonstrated ability to communicate effectively, both in writing and verbally.
- Experience in public speaking and development of presentation materials
- Proven ability to successfully perform work that requires accuracy, attention to detail, and confidentiality.
- Flexibility in adapting to changing conditions: partner with others to accomplish tasks.
- Successful experience working within a diverse team.
- Strong organizational and time management skills.
- Proficiency with computer supported systems as evidenced by previous professional or practical experience.
- A strong dedication to delivering outstanding customer service with a genuine desire to help people.
- Experience delivering and/or supporting student service-oriented programs for audiences from diverse backgrounds and various cultural identities. Comfortable learning and adapting supporting material.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.
PREFERRED QUALIFICATIONS
- 1-3 years successful and progressively responsible professional experience in financial aid or related student contact area.
- Fluency in a second language, Spanish preferred.
- Experience working with scholarships.
- Proficiency with Banner Student Information System (SIS) or other student information system.
INSTRUCTIONS TO APPLICANTS
To ensure full consideration, applications must be received by 5/28/25. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.
When applying you will be required to attach the following electronic documents:
1) A resume/CV; and
2) A cover letter indicating how your qualifications and experience have prepared you for this position.
You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.
Starting salary within the salary range will be commensurate with skills, education, and experience.
For additional information please contact:
Johana Hernandez
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [email protected].
LINK TO EXTERNAL POSTING
