Position Title:
Financial Aid Counselor - Multiple Positions

University Of Oregon

Position Contact Name:
Michael Thompson

Position Contact Email:
[email protected]

Position Contact Phone:
(541) 515-2522

Job Post Website Address:

Salary Range:

Deadline or Close Date:

Job Location - City, State:
Eugene, OR

Position Description:
Application Review Begins: September 30, 2022; position open until filled

Special Instructions to Applicants: Please provide a resume, cover letter and three professional references.

Department Summary: The primary mission of the Office of Student Financial Aid and Scholarships at the University of Oregon is to help students achieve their educational goals by reducing financial barriers to attending the University of Oregon. This mission is carried out in an environment that places a high priority on student-centered service as well as meeting University enrollment goals. We provide information about financial assistance and scholarships to a diverse group of students and families, determine financial aid eligibility and award program funds to applicants in accordance with all applicable policies and rules, while advocating for students regarding financial aid issues at the institutional, State, and Federal levels.

Position Summary:

Reporting to the Associate Director for Advising, this position is responsible for a variety of Financial Aid advising, outreach, and administrative functions. This position requires the ability to communicate effectively with students, staff, and other clients from a variety of backgrounds and cultures. The responsibilities of this position require the incumbent to have the ability to learn quickly and work effectively in a fast-paced, high volume office. Due to the sensitive nature of financial aid, the incumbent must have the demonstrated ability to be assertive, while exercising tact and empathy in communicating information about processes and outcomes.

Counseling, supervision, and computer-based duties require the incumbent to generally be in the office from 8am-5pm Monday-Friday. Additional hours may be needed to accommodate university outreach, or for attendance at training, workshops, and conferences.

Minimum Requirements:

  • Bachelor's degree or equivalent combination of skills, experience, and education
  • One year of experience in student financial aid, student affairs, counseling, or related fields
  • Experience providing quality customer service• Must not be in default on title IV loans

Professional Competencies:

  • Demonstrated understanding of issues facing diverse groups (e.g. low-socioeconomic, first-generation, underrepresented students of color, non-traditional, and under-prepared individuals).
  • Demonstrated strong written and oral communication skills.
  • Demonstrated high-level organizational skills with the ability to prioritize and multi-task effectively in a fast-paced, detail-oriented, and time-sensitive environment.
  • Diligently attends to details and completes detail-oriented tasks with a high degree of accuracy
  • Recognizes situations that warrant initiative and moves forward without hesitation to resolve issues, problems, or situations.
  • Ability to anticipate next steps and execute independently.
  • Demonstrated proficiency with MS Office Suite (or similar). Ability to produce professional correspondence, documents, data reports, and presentations.
  • Demonstrated ability to work collegially and collaboratively with diverse internal and external constituencies.

Preferred Qualifications:

  • Master’s degree.
  • Experience in higher education and student financial aid.
  • Spanish-English fluency, both verbally and in writing, with a strong preference for native Spanish speakers.